VaultEZDocs
Modernize your PRA / FOIA
workflows with Microsoft Azure AI
Managing sensitive public records, fulfilling complex Public Records Act (PRA) or FOIA requests, and protecting sensitive data can create massive operational bottlenecks for government agencies.
OSaaS VaultEZDocs is an AI-driven, Azure based native Enterprise Content Management (ECM) platform specifically engineered to meet the security, privacy, and compliance demands of California State and local government organizations.
Core Platform Features
Our compliant, Microsoft Cloud-native architecture is built to align with your specific legal workflows, helping your agency confidently secure and manage data.
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Automated PII/PHI Redaction: Built-in AI engines permanently sanitize sensitive personal data at the code level— not just visual overlays — and link each redaction directly to governing legal statutes (e.g., HIPAA, CCPA).
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AI-Powered Natural Language Search: Search across raw, unstructured data using natural conversational context rather than strict, exact keyword matches.
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eDiscovery & Legal Holds: Instantly lock down targeted records with unalterable audit logs and digital custodian hold tracking to guarantee complete legal defensibility.
Implementation & Deployment
We help agencies securely deploy these tools without the heavy IT burden, ensuring rapid time-to-value.
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Turnkey Managed Services: Full-service delivery including paper archive scanning, turnkey onboarding, and ongoing operational support deployed in weeks to months – not years.
Flexible Cloud Architecture
VaultEZDocs offers versatile hosting configurations tailored to your agency's current infrastructure capabilities.
On-Site
Deploys on your
existing Azure tenant.
Managed within your existing IT environment and policies.
Hosted / Hybrid
Deployment without needing prior Azure infrastructure.
Options for fully hosted or fully managed cloud.
Broaden Your Reach with OSaaS’ Citizen360™ Suite
While VaultEZDocs serves as your agency’s secure back-office vault, the Citizen360™ Suite acts as your interactive public "front door." Citizen360 is a comprehensive constituent-engagement platform featuring case management, 24/7 virtual assistants (chatbots), and omnichannel communications.
Together, they create a seamless, end-to-end workflow: constituents can easily submit inquiries or PRA requests through the Citizen360 portal, while your staff uses VaultEZDocs to securely process, redact, and deliver the finalized records. This unified ecosystem gives agencies a complete 360-degree view to effectively deliver the best possible services.
Experience VaultEZDocs Risk-Free
We would welcome the opportunity to schedule a brief, tailored demonstration to review your agency's specific operational requirements.
To ensure a perfect fit, we can also establish a complimentary, multi-month Proof of Concept (POC) so your team can test-drive the solution in a live sandbox environment at no cost or obligation.
